Got complaints against a certain company's bad customer service? Ever had recurring dropped calls in just one day? Been sold fake accessories, bags? Being passed on by customer representatives to different divisions for your iPhone 5 which does not seem to be working after two weeks of use?
Poor, slow service in a fast food service? Additional delivery and other hidden charges for something you bought online or for a good service you availed last time which turned sour? Improperly addressed flight concerns for company employee-committed mistakes? Getting no response from a large corporation? Not receiving receipts after buying a lot of items?
Getting below-minimum daily wages? Your boss emotionally scolding you all the time? Overused and overexploited by the company?
Worry no more! You can now share your grievances on poor customer service by using out simpple iSpot Company Feedback service. Post your complaints in anonymity through this post! Who knows, a lot of people share the same sentiments and empathize with you.
Send your company complaints to spotlightphilippines(at)yahoo(dot)com(dot)ph. This service has arisen due to the author's disappointment on some companies' shift of concern from customer satisfaction to neglective profit maximization without consideration of working environment or provision for the needs of its employees which then affect their productivity and work ethics in the bigger picture. iSpot Company Feedback service is now available for complaints and concerns, and will start posting on Spotlight Philippines next week.
The service's philosophy lies on collective action to raise concerns that affect the general population influencing the market of these companies, so as to achieve better service and improve or alleviate stress generated from these external factors.
